Privacy policy
Privacy Policy
This Privacy Policy describes how Arvo Footwear (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our Site or otherwise communicate with us (collectively, the "Services"). Arvo Footwear is operated by Tracksonhire Ltd, Causeway Farm, Longsight Road, Balderstone, Blackburn, BB2 7HZ, United Kingdom.
By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, including contact details (name, address, phone number, email), order information (billing and shipping address, payment confirmation), account information, customer support information, and usage data collected through cookies and similar technologies. We use this information to provide and improve the Services, process payments, fulfil orders, send order and shipping updates, provide customer support, send marketing where you have agreed, prevent fraud, and comply with legal obligations.
How We Disclose Personal Information
We may disclose your personal information to vendors and third parties who perform services on our behalf (for example IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping), to business and marketing partners, including Shopify, when you direct us to, in connection with a business transaction such as a merger or bankruptcy, and to comply with applicable legal obligations or protect our rights. We do not sell your personal information.
Third Party Websites and Links
Our Site may provide links to websites operated by third parties. We are not responsible for the privacy or security of such sites.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect personal information about children.
Security and Retention of Your Information
No security measures are perfect or impenetrable. We retain your personal information for as long as we need it to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on where you live, you may have the right to access, delete, correct, or port your personal information, to restrict or object to processing, and to opt out of marketing or targeted advertising. You may exercise these rights by contacting us. We will not discriminate against you for exercising any of these rights. If you are in the UK or EEA, you may lodge a complaint with your local data protection authority.
International Users
Your personal information may be transferred, stored, and processed outside the country you live in, using recognised transfer mechanisms such as standard contractual clauses where required.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at hello@arvofootwear.com or write to Tracksonhire Ltd, Causeway Farm, Longsight Road, Balderstone, Blackburn, BB2 7HZ, United Kingdom. For the purposes of applicable data protection laws, Tracksonhire Ltd is the data controller of your personal information.