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A LITTLE CARE GOES A LONG WAY

Ready for the next walk.

Keep Haven looking its best with a simple routine: brush off dry dirt, spot-clean, then let your boots air dry. Always follow the care label in the box.

Your everyday care routine.

  1. Brush off dry dirt.

    Start by brushing away dry dirt from the outside of your boots.

  2. Spot-clean with a damp cloth.

    Gently clean the areas that need attention. Follow the instructions on the care label in the box.

  3. Air dry away from direct heat.

    Let your boots dry naturally before the next wear. Keep them away from direct heat.

Good to know

Can I wear Haven in snow and wet weather?

Haven is built for everyday winter: cold mornings, errands, snowy strolls, slush and wet pavements, with a grippy winter tread and fleece lining heel to toe. It is not a waterproof work boot, so skip deep puddles and wading.

Is Haven suitable for deep snow or ice?

We do not give a temperature rating. For deep snow, ice or long hours outdoors in the cold, choose dedicated footwear for those conditions.

Where are the full care instructions?

Follow the care label in the box. If you need help with your pair, contact us and include your order number.

A little more help.

Still have a question?

Tell us what you need help with. For an existing order, include your order number so we can find it quickly.

We reply within 1 business day, Monday to Friday.

Contact our team